Privacy Policy
TurboMail is built on a simple principle: your inbox is not our business. Local AI runs on your device. Optional cloud AI is only used when you choose a cloud provider. TurboMail does not host or harvest your email content.
1. What TurboMail collects
TurboMail is a desktop application that runs entirely on your computer. The core app collects nothing from your email content.
- Email content - stored on your device. It is not transmitted to TurboMail servers.
- Local AI processing - when you use local AI, email analysis happens on your computer.
- Optional cloud AI - if you choose a cloud AI option, the content needed for that request may be sent to that provider under its own terms. TurboMail makes the selected AI option visible in the app.
- Account access - account access tokens and app credentials are stored securely on your device. TurboMail never stores your passwords on our servers.
2. Waitlist and website
When you join our waitlist at turbomail.ai, we collect:
- Your email address — to notify you when TurboMail is available and send occasional product updates.
- A one-time verification code (OTP) to confirm your email address.
We use trusted service providers to store waitlist entries and send email notifications. We do not sell, share, or rent your email address to any third party. You can request removal at any time by emailing support@turbomail.ai.
3. Gmail accounts
When you connect a Gmail account, TurboMail asks only for the permissions needed to read, send, and manage email, plus calendar access if you enable calendar features.
Your account access tokens are stored locally on your device and are never transmitted to TurboMail's servers. TurboMail's use of Google user data complies with Google's user data policy, including the Limited Use requirements.
4. Outlook and Microsoft accounts
When you connect an Outlook or Microsoft 365 account, account access tokens are stored locally on your device and are never transmitted to TurboMail's servers.
5. Other mail providers
For providers that require an app password, that credential is stored in your operating system's secure credential store. It is never stored in plaintext or transmitted to TurboMail's servers.
6. Cloud AI providers
TurboMail supports local AI and optional cloud AI. If you configure and select a cloud AI option, your local app sends the relevant prompt and email context to that provider to complete the request. We do not route that content through TurboMail-hosted AI servers.
7. Analytics and crash reporting
TurboMail currently collects no analytics or crash reports. The app does not phone home. No telemetry is sent.
8. Auto-updates
The app may check for available updates. This request includes your app version number but no personal information.
9. Data storage location
All app data is stored on your device in the standard application data location for your operating system. You can delete app data from your device at any time. Uninstalling the app may not automatically delete local app data.
10. Children's privacy
TurboMail is not directed at children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of TurboMail after changes constitutes acceptance of the updated policy.
12. Contact
Questions about this privacy policy? Email us at support@turbomail.ai.
TurboMail is built by a small team that genuinely believes your inbox is none of our business. If you find anything in this policy that contradicts that, please tell us.